HOW TO CHANGE MY EMAIL ADDRESS ?

If you want to change your email address, you need to have your old and your new addresses available, then make a request of a Braincube admin.

The user will receive an email at their old address.

Once you have done the procedure to start the procedure, after, the user will have to follow these instructions:

  • If you confirm the email change, validate the procedure in the email received at your old address. Enter your new address.
  • You will receive an email in your new address to confirm that the address is valid. Confirm it.

You address has been changed. You can connect with your new address.

For not admin profiles

  1. Go to your initials/Account.
  2. Select "Change email".

email

For admin

  1. Go to your initials/configure/users.
  2. Search the name of the user.
  3. Click on Command and "Change email".

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